If you require help with the Supreme Court e-Filing System, you may send an email to ProbateEfiling@supreme.court.nl.ca.  Please allow 1 - 2 business days for a response.

2. What Internet Browsers does e-Filing support?

The e-Filing system is designed to ensure that minimum security and compatibility requirements are achieved. This system is best viewed using Internet Explorer 6.x with 128-bit encryption or a later version.

3. Are cookies used by e-Filing?

Yes. In order to log in to e-Filing, your web browser must support cookies, and you must allow them to be accepted. The e-Filing web application uses session-based cookies to track who is currently logged in so that the application knows how to function properly with the activity you are performing. When your session finishes, the cookies disappear - nothing is actually stored on your computer.

4. What is a PDF file or document?

PDF stands for Portable Document Format. This is a world-wide standard method for electronic document distribution. This file format's key feature is the preservation of all fonts, formatting, graphics and color; with no dependence on the application, operating system, and platform used to create it. You must use Adobe Acrobat Reader to view PDFs. You may download the free reader here.

5. How do I view PDFs

To view a PDF, your computer must be equipped with a PDF viewer. To download and install the PDF viewer known as Adobe Reader, please click here.

6. What is Adobe Reader?

Adobe Acrobat or Adobe Reader is used to view and print PDF files across a broad range of hardware and operating systems. Adobe Reader must be installed on your computer in order to view the PDF file format. This software is free of charge and can be downloaded here.

7. What is “Printer Friendly Version”?

"Printer Friendly Version" refers to an optional document format on the Web that enables the printing of the page to fit on standard sized paper. When a Web page is printed as is, text and images may be truncated or not print at all. A printer friendly format removes Web site navigation bars and images and ensures that all relevant information is printed in the appropriate margins. The format may also eliminate all graphics so that the page can be printed on a text-only printer and save on printer ink.

8. Why am I seeing system error messages?

System error messages may be displayed for a variety of reasons. Some of the common reasons for the appearance of system error messages on this Website include:

• Required information is missing (required fields are marked with an asterisk(*))
• Incorrect data format
• Data entered or intended user action violates the Probate and Administration rules
• One or more of the systems integrated with this Website are not available
• This Website may be down for maintenance

9. How do I make a Payment?

To make a payment while using the e-Filing system, please have your credit card ready and follow the instructions on the screen to proceed to the trusted and secured Government of Newfoundland and Labrador Online Payment software.

10. What is Online Payment software?

The Online Payment software, also known as ePayment, was created and supported by the Government of Newfoundland and Labrador. The system allows for the payment of filing fees via personal credit cards.

11. How do I know my information is safe?

The information collected via this system is equal to the information that is provided when filing a document manually (paper form). The information submitted into the e-Filing system is stored in a database which resides inside a secure data center within the Office of the Chief Information Officer. The information will be viewable by approved Supreme Court staff only.

A number of mechanisms have been implemented to ensure the safety of data collected, some of these include:

• Approved Registered Remote User (must be approved by the Office of the High Sheriff to use this system);
• Secure Data Center;
• Access to the Supreme Court’s internal e-Filing Manager system is restricted to approved Supreme Court staff only;
• Three-tier system architecture (consistent with recommended architectures from large industry players such as Oracle, IBM, Sun Microsystems, and Microsoft);
• Firewalls;
• No network path to submitted, accepted, or rejected e-Filing persistent data.
• Auditing of all events that occur within the e-Filing system; and
• Implementation of Intrusion Detection System.

The Online Payment system, as mentioned above, has been created by the Government of Newfoundland and Labrador. It is an approved application for electronically collecting service fees. Please take the time to read the Privacy, Liability and Disclaimer Statement for this software system.

12. What types of attachments are permitted?

The types of documents currently accepted include PDFs, JPEGs and TIFs.

13. What are Electronic Signatures?

Electronic signatures are defined as an electronic process to signify an approval to terms, and/or a document, presented in electronic format. The e-Filing system allows for all documents to be signed electronically. The filer has the option to provide either a conformed or typographical signature (see next question for an explanation).
The filer, prior to submitting the document, must attest that the electronic signatures contained in the electronic documents correspond to the handwritten signatures on the paper versions of these documents, and that the paper versions with handwritten signatures will be retained and produced in court upon request.

14. What is meant by “Typographical” and “Conformed” signatures?

Typographical signatures are typed representations of your normal, everyday signature.
A Conformed signature can be a variation on your real signature and is used to indicate that a real signature is in place on the original document.